privacy policy

This Privacy Policy explains how solemosa.com (the Site or "we") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with it, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that uniquely identifies an individual (including the information below) as "Personal Information." See the list below for more information about the Personal Information we collect and the reasons why we collect it.

Device information

Examples of personal information we collect:

Web browser version, IP address, time zone, cookie information, the sites or products you view, search terms, and how you interact with the Site.

Purpose of collection:

To load the site accurately, and to analyze site usage to improve it.
Collection source:

It is collected automatically when you access our website using cookies, log files, web beacons, tags, or pixels.

Disclosure for business purposes:

Order information is shared with our processor Shopify.
Examples of personal information collected:
Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
Purpose of collection:
To provide you with products or services to fulfill our contract, process your payment information, arrange shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services, in accordance with your preferences.
Source of collection:
Collected from you via live chat.
Disclosure for business purposes:
Shared with our Shopify processor.
Customer support information.
Examples of personal information collected:
Purpose of collection:
To provide customer support.
Source of collection:
Collected from you.
Use of personal information
We use your personal information to provide our services, including: displaying products for sale, processing payments, shipping, and fulfilling your order. We keep you up to date with our latest products, services, and offers.

Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional cookies, performance cookies, advertising cookies, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logging in and region selection). This means you don't have to re-enter this information each time you return to the website or browse from page to page. Cookies also provide information about how people use the website, for example, whether it's their first visit or whether they are repeat visitors.

We use the following cookies to improve your experience on our website and to provide our services.

Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons. Therefore, it is your responsibility to visit this page each time.